Internet Marketing and Storytelling

For thousands of years humans have been tellingHopkins then made an ad for Schlitz Brewery that
stories. From the drawings on cave walls, from theexplained the step-by-step process that goes into
story in The Epic of Gilgamesh (2,000 BC), tomaking a bottle of Schlitz beer. Six months later,
different religious texts that circle the Earth. TheSchlitz went from being ranked fifteenth in terms of
story is so central to the human experience that onesales, to become the #1 selling beer in the country.
can not separate the story from what it means toHopkins gave this wonderful example to the world of
be human.the power of the story. If Claude Hopkins was alive
When it comes to marketing, one of the hugetoday, he would literally dominate Internet marketing.
benefits of telling a story is that people canThis example shows you how marketing is opposite
remember stories better than any other form ofto what you would think works. The newbie
marketing. Marketers call this "sticky": it sticks inmarketer thinks that most people don't have the
peoples minds long after they read or hear it. If youtime to read a long sales letter and so it is best to
subscribe to the Christian faith, then you know thatuse a short sales letter. Who really has the time to
Jesus used storytelling with his parables for he knewread all this?--is what most new marketers think.
that these stories would be remembered long afterMany marketing tests have been done on this
he was gone.subject and have proven that the belief that
Claude Hopkins, the father of marketing, in 1919, wassomeone does not have the time to read a long
hired by Schlitz beer to create an ad that would savesales letter is a false belief. Hopkins did marketing
the company. Schlitz beer was on the verge ofresearch on this very topic, he writes:
bankruptcy as was ranked a pathetic fifteenth inMail order advertising tells a complete story if the
terms of beer sales.purpose is to make an immediate sale. You see no
Hopkins made a trip to Wisconsin to visit thelimitations there on amount of copy. The motto
brewery. He knew that he needed to know morethere is, "The more you tell the more you sell." And it
about how their beer was actually made. Claudehas never failed to prove out so in any test we
Hopkins knew that it was nearly impossible to createknow.
a profitable ad without learning more about theThe great 21st century marketer Ben Hart has done
product.research that shows his two page sales letters do
The people at the Wisconsin brewery showedbetter than his one page sales letters, and his four
Hopkins the entire brewing process. They showedpage sales letters do better than his two page sales
him how deep they had drilled their wells to find theletters. Ben Hart has even written 12 page sales
purest water. They showed him the glass enclosedletters!
rooms that kept any contaminates from leeching intoI am reminded of a client I had who felt that the
the pure water, the kind of yeast they used andsales letter I created for him was just too long to
where they got it. They explained to Claude Hopkinspost on his landing page. He did not include large
where the bottles were cleaned, re-cleaned, andsections of my sales letter and then uploaded a
sanitized a dozen times.shorter version to his website.
"My God," Hopkins said, "Why don't you tell people inAfter several months, I contacted him to learn how
your advertising about all these steps you are takinghis sales were doing. He said that they were doing
to brew your beer?"alright but that really he had hoped for more. I
We can't do that, answered the Schlitz executives,recommended that he put the longer sales copy that
"all companies brew their beer about the same way."I wrote for him up. He did as I suggested and his
"Yes," Hopkins countered, "but the first one to tellsales increased by an additional 40% over the next
the public about this process will gain a bigfew weeks. He is now a believer when it comes to
advantage."using a longer sales letter to tell a story.