Rebranding A Struggling Consumer Product

Introductionthey would not opt for a product that actually
The company chosen for analysis is Diageo and theassociates them with their parents as is the case
product chosen for revamping is Guinness. Guinness iswith Guinness. This aspect of capturing a fresh
a stout beer whose origin is in Ireland. The productconsumer element will also form the basis of the
used to be one of the best performing alcoholiccampaign.
drinks in the United Kingdom, however, over the pastAs much as Guinness has been trying to make great
few years this has not been the case. In 2006,advertisements, they have been missing the mark
Diageo recorded a three percent decline in sales inbecause they failed to capture the true essence of
Ireland. In 2007, this decline increased to a furtherGuinness which is its Irish heritage. The only way
seven percent.  The company still has no hope forwhich they can communicate this message
the future of the brand regardless of the vast sumseffectively is through an advertisement. (Kippen,
of money that the company has been spending on2008)The company should create an ad that
advertising. In fact, Guinness has won so manyresembles a documentary. The advertisement will
awards for their creative advertisements. It seemshave ten participants and an interviewer. The
that Guinness has somehow missed the mark.interviewer will look like a reporter and his/her task
(Ritson, 2007)There is a need to re-brand thiswill be to ask people about the nature of their
product in order to create a turn around inGuinness experience. These respondents will all look
performance (with special emphasis on Ireland).young and ‘hip’. Each respondent will be
Marketing strategy for re-branding Guinnessfound in a different street, shopping mall, car park
Product (new name, design, quality, packaging,etc. The main idea is to make the setting appear as
positioning)natural and as real as possible such that consumers
Guinness needs to re-position itself as the beer ofmay think that the advertisement was a recording of
choice for the youth. The first step that can takean actual survey. One of the respondents will
towards that direction is by changing the name ofdescribe Guinness lite’s creamy taste. Another
the product it needs to called Guinness lite ratherrespondents will talk about how Guineas lite’s
than just Guinness. Additionally, they also need toaroma is neither too heavy ion too light; it just right.
change the product content for this new name. TheOther respondents will describe the look of the can
company can minimize on the darkness of the drinkwhile others will talk about its Irish heritage. By using
and its alcoholic strength. Many youth are drawn toyoung actors and actresses in the ad, the
lagers and other lighter beers. In order to capture thisadvertisement will be capturing the new market
market, then the company should look for ways ofsegment of the younger market. However in order
engineering their product to suit that marketto bring in the Irish connection, all the locations
preference. However, since Guinness has still beenchosen for the advertisement need to be dominant
performing well among the older market segmentIrish locations. For instance, one of the settings could
(within Britain and Ireland ), then the company mightbe at the scene where the Mel Gibson’s movie
loose that market segment if they follow a different‘Brave heart’ was set. Also, some of the
path. In order to maintain that older market, therespondents could talk about the rich heritage of
company should still retain its older Guinness brand. InGuinness and this will make the fact sink in.
other words, there will be two offerings; the oldPlace (distribution)
Guinness brand and the new one.Distribution channels can be an important marketing
Since the company will be introducing a differentsource if utilized properly. Guinness Lite should be a
brand, then they need to change their packaging.common product in supermarkets and other retail
Consumer drinking habits have changed within the UKoutlets. This represents a shift from the belief that
and in Ireland specifically. People are spending theirGuinness is primarily a product that can only be drunk
time commuting and working and it has becomein bars. Many Irish drinkers associate Guinness with
increasingly necessary for alcohol manufacturers tothe common ‘pint’. However, Guinness lite
consider selling their product conveniently inshould take a shift from this market segment, they
supermarkets. (O’Mahony, 2007) Diageo shouldneed to make the product easily available to the
re-package the new Guinness lite in a can. The canhome drinker. As it has been stated earlier, drinking
should have different colors from the old Guinness sohabits in Ireland have changed and it would therefore
that young people can see that they are actuallybe necessary for the company to consider retail
buying a different product from their parents. This willchains and supermarkets as their primary distribution
go along way in making it convenient for the homechannels. In the past, Guinness focused on bars as
consumer and the youth.their major retail distribution channel but this need not
The third and last aspect about Guinness’be the case for Guinness lite. Additionally, the
positioning will be its Irish heritage. The beer will becompany can market their products in those
tailored for the Young Ireland population. This is andistribution channels. They could place a series of
element that will be communicated in the promotional,posters with images of the respondents who were
distributional and pricing strategies as seen below.involved in their Guinness lite advertisement. They
Price (price point)need to place different images in different locations.
In order to attract the younger consumer, GuinnessEach poster should have remarks made by a
lite’s pricing should be tailored to suit thatrespondent in bold. For instance, one poster could
category. Since most youth are not yet as financiallyhave the words ‘I drink Guinness because its
stable as their older counterparts, then it will bearoma is just right’. These posters need to be
necessary to place the product’s price at adistributed in a large number Ireland retail chains so as
consumer-friendly level. The company should examineto boost their image. (Minnini, 2007)
what other canned products are going for (theIt should be noted here that past strategies usually
products under consideration should be alcoholic) andutilized other channels of distribution such as
then offer theirs at a lower price. This will allow themwholesalers. The same strategy will be applicable for
to penetrate into the canned products segmentGuinness lite’s mid level distribution but lower
easily. They should maintain their prices at that levellevel channels will have to be changed.
so as to retain their competiveness.Conclusion
Promotion (advertising)The essay has examined a range of issues that need
Over the past five years, Guinness has beento instituted in order to revitalize the Guinness brand.
performing relatively well in foreign markets. In theFirst, the company should re-position themselves as
United States, sales are picking up, Australia andthe brand of choice for young consumers. This needs
Africa are also giving the brand a good reception.to capture their needs and preferences. They need
However, the major problem is within the coreto change the product content, its name and also its
market-Ireland. This aspect will be the centre piecepackaging. Pricing, distribution and promotion need to
of the promotional strategies. All avenues soughtcapture this element. However, since the focus is in
must communicate Guinness’ rich Irish heritage. ItIreland, then the company’s promotional
is a known fact that Guinness has actually lost itsstrategy should reflect its rich Irish heritage. These
local appeal. A blog assessing Ire’s perception oftwo issues are the core concepts that can get
Guinness found that most people think of GuinnessGuinness back on truck.reference
as the most advertised brand and not a rich, IrishRitson, M. (2007): when Brands loose their way:
brand. This will be the main message conveyed in theGuinness, retrieved form accessed on 18th
company’s promotional strategy.September 2008
The second element that will also form part of theKippen, D. (2008): Ford Struggling to find big idea,
promotional strategy is an appeal to the youngerWord Press Publishers
audience. Statistic show that over eighty percent ofMinnini, T. (2007): Rejuvenating, Revitalizing and
Guinness drinkers actually fall within the 30-60 agereformulating a struggling brand, retrieved from
groups. Only fifteen percent of their consumers lieaccessed on 18th September 2008
between the twenty to twenty nine age bracket.O’Mahony, C. (2007): Guinness back in the black,
Part of the reason for this is that many youngstersThe Sunday Business Post, 21st December
are looking fro something that will differentiate themGoodman, M.
from their parents. (Goodman, 2007) Consequently,