Revisiting A 100-Year-Old Persuasion Strategy In Marketing

A hundred years ago, Schlitz Beer was ranked theit is brewed in air tight cauldrons. After it leaves here
fifth beer in the U.S. market. Although, the beerit is filtered and sterilized." The beer ads also showed
industry then was growing by leaps and bounds, thedrawings that visually depicted the process.
Schlitz Beer Company was experiencing a rapidThe ad, in effect, created the impression that the
decline in its market share. In its desperation, Schlitzcompany was taking extreme steps to make the
turned to advertising pioneer Claude C. Hopkins forpurest beer available in the market. The reality was
help. Hopkins took a struggling product and in just athat all beer manufacturers were doing the same
few months propelled it to the top of the market. Inthing. What Hopkins did was to explain and give
doing so, Hopkins established himself as a legend inmeaning to the word "pure." The results of the ad
the advertising industry. This is the story behind thatcampaign brought tremendous success to Schlitz
success.Beer.
Every beer manufacturer at that time was puttingHopkins approach is akin to using a story angle as a
emphasis on how "Pure" their beers were. Purity wasmarketing tool. Over a hundred years this method is
deemed a desirable quality in the eyes of thestill so persuasive and effective. By showing how the
consumers. It was no wonder then that beeridea for the product came about and sharing the
manufacturers spent a fortune in putting outprocess that came with its creation, a product can
screaming page ads that had the word "Pure" nextlure the attention of its consumers.
to their beers.There are many reasons why this approach works,
Hopkins took a look at the situation and even madeto wit: a) It adds credibility to the product, b) It is
a tour of the Schlitz brewery. He was surprised toconcrete, c) It tells a story and people love stories,
see the painstaking process that manufacturersd) It gives you something new to say, e) It gives a
adhered to just to come up with purified beer.concrete example of the product's benefits or
He understood that all beer manufacturers adhere tofeatures, and f) It can give "romance" to the
the same process but none among them used it as aproduct.
selling point for their products. It was then that heWhen a company makes a claim on the advantages
saw an opportunity that would make a difference toor benefits of its product it has to back it up with
the future of Schlitz beer.persuasion and evidence to make the customer
Hopkins proceeded to make ad copies that explainedbelieve in the claim. Hopkins' approach is akin to taking
in detail the thoroughness that Schlitz beerthe customer by the hand, telling him a story on how
underwent to ensure its purity. In the Schlitz Beerthe product came about and showing him a tour of
ads, Hopkins described: "The beer is cooled bythe process involved in manufacturing the product. In
dripping over frigid pipes in air as pure as humandoing so, Hopkins made an emotional connection with
means can make it." He goes further: "And that's butthe customer and gained his trust. Thus, he was able
one extreme. Before the beer comes into this roomto build credibility for the product.